A critical element in building cohesion is having a culture of trust.
I’ve been working with several organizations lately who are in the process of transformation and trust is has been named as a big hurdle for senior leadership teams to address.
What does it take to build a culture of trust?
There are twelve basic conditions that must be met to build a climate of trust. Teams must master all these components to create a high performing team and a high performing organization.
Transparency: To be clear about the motivations that lie behind all decision-making.
Openness: To be accepting and receptive to the ideas and opinions of all employees.
Fairness: To act without bias, discrimination or injustice towards all employees.
Authenticity: To be consistent and sincere in thought, word and action at all times
Knowledge: To be very familiar and conversant in a specific topic or professional subject matter.
Experience: To accumulate practical knowledge through personal observation.
Credibility: To consistently articulate ideas in a convincing and believable manner.
Performance: To discharge personal responsibilities with accomplishment and excellence.
Internal cohesion should begin with the leadership team. If the leadership team is out of alignment with each other, the whole
organization will be at odds with itself, and cultural entropy will be high.
We have found that the biggest single success factor in building a high performance organization is creating a cohesive leadership team. We have also found this to be the factor that organizations struggle with the most.
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With 30 years in business transformation working with organizations, Joanna’s passion lies in working with leaders, facilitating active participation in organizational change, developing resourceful teams and aligning strategic objectives. Her goal is to help organizations become high performing and values-driven, where people take ownership, build commitment and bridge communication gaps. As CEO of the Culture Leadership Group, she ensures successful transformation from concept through to implementation.